Solution Consultant
Do you want to work with a game changing solution, front-line AI-technology and team-up with driven, dedicated and skilled people? Do you want to help drive innovation forward and work with the world's most innovative companies? Then this is for you.
IPRally is at the forefront of innovation, revolutionizing the world of patent search, analysis, and classification through state-of-the-art AI technology. Founded in Helsinki, Finland in 2018 with a commitment to simplifying the complex process of information retrieval, helping innovative companies identify opportunities and reduce risks. By modeling the technical content of patents, and process this by cutting edge, proprietary Neural Networks, IPRally gives our customers highly relevant information at their fingertips, in seconds. Our client base includes renowned organizations like ABB, Saint-Gobain, Dolby, as well as Patent and Trademark Offices and law firms. Recently, we successfully completed our A-round of funding, marking the beginning of our accelerated growth journey.
As we want even more companies to experience the same benefits we are now looking to go into our next phase of growth, and this is where you come into the picture! We are looking to expand our Sales and Customer Success teams in North America and hope that you will join us on this journey!
What would you be doing?
- Delivering deep dive technical and sales-oriented demonstrations to prospects in the pre-sales phase, from initial calls through in depth demos to trials.
- Delivering deep dive technical training sessions (including kick off calls), and product updates, to existing customers throughout their customer lifecycle, with the aim to ensure adoption, utilization and customer satisfaction & engagement.
- Helping support our users in-platform, from usage support, to product issues and bugs, using established channels/protocols.
- Collecting customer/prospect feedback and supporting the sharing of said feedback to the Product Team via established channels.
- Creating/Maintaining a library of videos and training material for prospects and customers, with the aim to automate many of the processes in the sales and customer success field. Also creating material for the AEs and CSMs to use when they are delivering training and demos to the clients.
- Speaking, and representing IPRally, at conferences and industry events when required.
- Supporting the Marketing team with delivery of Webinars or similar content requirements (when necessary).
Who are you?
- You have a relevant university degree, in Business, Technology/Science or Law
- We believe that you are someone with more than 5 years of experience from consultative SaaS, intellectual property and/or patents
- You are native or fluent in English
- You are analytical enough to understand and break complex information down into actionable intelligence, yet passionate enough to explain this deciphered information in an exciting way.
- And finally, it would be nice if you had a background in, an interest in or a good understanding of, Intellectual Property and the impact this has on everything surrounding us. This is far from a requirement, though, and it can be just as nice even if you don’t.
But hey, don’t worry – even if you don’t check all the boxes above, but are passionate about helping customers and find our vision exciting, you are welcome to try to convince us anyway!
What do we offer?
- Opportunity: Join an early-stage, disruptive company with ambitious plans and a proven record of success in a growing $2 billion industry.
- Growth: We help you develop your skills and career as we grow, working with a highly talented and supportive team.
- Rewards: A competitive financial package and other benefits, including six weeks of holiday per year.
- Perks: Enjoy additional health and wellness benefits, tools of your choosing, and other perks depending on your location.
If you're a results-driven Solution Consulting professional with a passion for solving your clients’ technical problems, we want to hear from you. Join IPRally and be part of a pioneering team that's shaping the future of innovation. If you have questions or wish to apply, reach out to John Paul Keeler on LinkedIn or email him at johnpaul@iprally.com. We look forward to speaking with you!
- Department
- Commercial
- Locations
- USA
- Remote status
- Hybrid
About IPRally
IPRally will change the way the world innovates. How? We have introduced real, transparent, and reliable AI applications to the patent search, analysis, and classification process. This helps our customers save a lot of time, resources, and money. We are transforming the complex and tedious process of finding information that is crucial for our customers, but most importantly, we help innovative companies quickly find and act upon opportunities and drastically reduce risk.
So, who are we? IPRally was founded in Helsinki, Finland in 2018. With a vision to automate tasks that steal resources from both inventors and patent professionals and help them achieve their goals faster, a completely new and ground-breaking way of searching for technical information was built. By modeling the technical content of patents, and processing this with cutting-edge, proprietary graph neural networks, IPRally gives customers highly relevant information at their fingertips, in seconds.
Solution Consultant
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